Privacy Policy

This Privacy Policy describes how SiteLanka Hosting Solutions ("Company", "we", "us", "our") collects, uses, and shares your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.
We may ask you to complete user surveys and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.
If you contact us for customer support, we may also ask you for information about your operating system, software, and other technical matters.
When you visit our Website, we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our Website that you view. We may tie this information to the personally identifiable information we have about you.
We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Website. See “What is a Cookie” below. We may tie this cookie to the personally identifiable information we have about you.
If we e-mail you, we may include a marker that will allow identifying e-mail that is opened and viewed.

What is a cookie? A "cookie" is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our website so that we may customize your visit.

2. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services.
To process transactions and send you related information.
To communicate with you, including sending you updates and promotional materials.
To improve our services and develop new features.
To monitor and analyze usage and trends to better understand how our services are used.
To comply with legal obligations and protect our rights.

Use of personally identifiable informations

We will use your personally identifiable information only as follows:

01) For payment purposes and to provide customer support;To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and website visits to help us improve or target our Website and customize your visit.
02) We will not provide any personally identifiable information about you to any other person other than:law enforcement or regulatory agency at their request;a person or company who acquires our business;third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;as otherwise needed to protect or enforce or rights or the rights of others.
03) We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.We will never disclose your data to any third party unless we are required to do so by a court or administrative order. Each party retains all right, title and interest in its data, information, and intellectual property rights, and nothing in this Agreement is intended to transfer or diminish such rights. We claim no ownership or control over any content submitted, posted or displayed by you on or through our services.

Use of non-personally identifiable informations

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

With service providers who perform services on our behalf.
With affiliates and subsidiaries within our corporate group.
In connection with a merger, sale, or acquisition of our company.
To comply with legal obligations or respond to lawful requests by public authorities.
To protect our rights, privacy, safety, or property, and that of our users and the public.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your information. To exercise these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].